Privacy policy

Last updated: 11/6/2025

At SMEC, we value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website www.smec.be.

1. Who we are

SMEC NV
Company number: BE0446064002
Email: office@smec.be
Phone: +32 (0) 15 25 01 10

2. What personal data we collect

We may collect and process the following personal data:

  • Contact information (name, email address, phone number, company) when you fill in our contact form.

  • Technical data such as IP address, browser type, and usage patterns via cookies and analytics tools (e.g. Google Analytics).

  • Any other information you voluntarily provide (e.g. via email or forms).

3. Why we collect your data

We use your personal data to:

  • Respond to your inquiries or messages.

  • Improve our website and services.

  • Ensure website security and performance.

  • Comply with legal obligations.

We do not use your data for direct marketing without your explicit consent.

4. Legal basis for processing

We process your personal data based on:

  • Your consent (e.g. when submitting a contact form).

  • Our legitimate interest in operating and improving our website and services.

  • A legal obligation, when applicable.

5. Cookies

Our website uses cookies to ensure optimal performance and user experience. You will be asked for consent to use non-essential cookies. You can manage or delete cookies in your browser settings.

6. Sharing your data

We do not sell or rent your personal data. We may share data with:

  • IT and hosting providers who process data on our behalf.

  • Analytics providers (e.g. Google Analytics), under strict data processing agreements.

All third parties are required to respect the security of your data and comply with data protection laws.

7. How long we retain your data

We only keep your personal data as long as necessary for the purposes we collected it, or to comply with legal, tax, or regulatory requirements.

8. Your rights

You have the right to:

  • Access your data

  • Correct or update your data

  • Delete your data (‘right to be forgotten’)

  • Object to or restrict processing

  • Withdraw your consent at any time

  • Lodge a complaint with the Data Protection Authority

To exercise your rights, please contact us via office@smec.be.

9. Data security

We take appropriate technical and organizational measures to protect your personal data against loss, misuse, or unauthorized access.

10. Changes to this policy

We may update this policy from time to time. Any changes will be published on this page with the updated date.